Academic Activities

Invited Seminars

University of Notre Dame 2012

Boston College 2012

University of South Carolina 2012

Southern Methodist University 2012

National University of Singapore, Singapore 2012

Instituto de Empresa (IE), Spain 2015

Katholische Universität Eichstätt-Ingolstadt, Germany 2015

Universität Leipzig, Germany 2015

Fudan University, China 2016

IESE, Spain 2016

University of North Carolina at Chapel Hill 2016

Boston University 2016

Vanderbilt University 2016

Emory 2017

Georgia Tech 2017

Ohio State 2017

Villanova 2017

University of Cologne, Germany 2017

Fudan University, China 2017

University of Miami 2018

University of Texas at Dallas 2018

Kyoto University, Japan 2019

Erasmus University, the Netherlands 2021

Johns Hopkins University 2021

Georgetown University 2022

Cornell University 2022

Tulane University 2022

University of Alberta, Canada 2022

INSEAD, France 2023

IESE, Spain 2023

TUM, Germany 2023

Vanderbilt University 2023

University of Notre Dame 2023

University of Virginia 2023

McGill University 2023

London Business School 2024

Conference Presentations

INFORMS conference, Washington DC 2008; INFORMS conference, San Diego, CA 2009; INFORMS conference, Charlotte, NC 2011; POMS conference, Reno, NV 2011; Marketing Science conference, Houston, TX 2011; M&SOM conference, Ann Arbor, MI 2011; ICIS conference, Shanghai, China 2011; POMS conference, Chicago, IL 2012; INFORMS conference, Phoenix, AZ 2012...

Associate Editor

Manufacturing and Service Operations Management (2024 - present)

Service Science (2023 - present)

Decision Sciences (2022 - present) 

Journal of Operations Management (Ad Hoc)

Editorial Review Board

Production and Operations Management (POMS)


Management Science, Manufacturing and Service Operations Management (M&SOM), Operations Research, Production and Operations Management (POMS), Information Systems Research, MISQuarterly, Journal of Management Information Systems, INFORMS Journal of Computing, Journal of Operations Management, Decision Science Journal, Journal of Retailing, Service Science, Journal of Business Ethics


Student Paper Competition for the Product Innovation and Technology Management (PITM) College of POM (2020, 2021, 2022); POMS Behavioral Operations Management (BOM) Junior Scholar Paper Competition (2018, 2019, 2020, 2021, 2022, 2023); M&SOM Service Special Interest Group (2018, 2019, 2020, 2021, 2022); M&SOM Student Paper Competition (2020, 2022); INFORMS Behavioral Operations Management Section Best Working Paper Competition (2022) ...

Honors and Awards

Alpha Iota Delta (Decision Sciences and Information Systems Honor Society), 2015

M&SOM Meritorious Service Award, 2015

Management Science Distinguished Service Award, 2015

Management Science Distinguished Service Award, 2016

Management Science Distinguished Service Award, 2018

M&SOM Meritorious Service Award, 2018

M&SOM Meritorious Service Award, 2019

SMU Cox Research Excellence Award, 2019

Corrigan Research Professorship, 2020-present

Management Science Distinguished Service Award, 2020

M&SOM Meritorious Service Award, 2020

Management Science Distinguished Service Award, 2021

M&SOM Meritorious Service Award, 2021

Boghetich Family Distinguished Teaching Award*, 2022

*The most significant teaching award at SMU Cox Business School.

Management Science Meritorious Service Award, 2022

M&SOM Meritorious Service Award, 2022

Mack Institute Research Fellowship, 2023